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Our business idea is to help our customers as much as possible. We believe that happy customers lead to success, and we want our customers to see us as their business partners instead of just "an other online service". That is why we aren't hunting for customers, we rather get them one by one with patience.
This text is purely an explanation for payment regulators. But you as a customer might find it interesting too.
The Pricing model we have on In A Rush is a very common model called "negotiation". When a business like ours is approached by a customer, the customer usually wants a good and fair deal.
We consider a good and fair deal, one of those deals when the customer realize the value we provide, and where we can provide value for a payment that motivates us to go the extra mile.
Money happens to be quite a strong motivator, and there's no point in denying that.
For the explained reason, we negotiate the jobs and the payments for them manually.
For small jobs (below 3000 usd) we don't bother with written contracts, unless its something very specific. Written contracts is a waste of time for those that know how pick the right customers and for those that know how to deliver on their promises.
Regarding payments, all jobs we do are done Up-Front. The customer always have the opportunity to dispute the price BEFORE paying for the service.